Terms & Conditions

 

TERMS & CONDITIONS

1.   All Prices Mentioned are in INR (Indian National Rupees).

2.   The Shipping Charges to countries other than India depends as per as the Order Quantity and Shipping Country.

3.   The Shipping Charges to all major cities in INDIA is INR 130 per unit (BLUE DART).

4.   Your order is confirmed only after 100% payment received. We accept modes of Payment Debit/Credit card, Net Banking, Wire Transfer, western union and more..) (If you wish to  same charge is 5% in case of PayPal). 

5.   In case of where we have accepted the payment, and unfortunately the product is not available, we will inform you ASAP, and arrange for the Refund.

6.   Please check the website regularly to find new Items.

7.   We also have Stitching & Customizations Facility intact, so let us know, in case you want to have Stitching or any sort of Customizations done.Please note that the Stitching may take 7- 10 days extra depending upon the Work.

8.   We are wholesaler so we do not show any brand logo or brand name for all items which are live on our website. We always cut them.

9. You might find a Company or an organization selling same Products at a lower prices, but when we combine it with the Services we provide, you will surely choose us to serve you.

      Stitching suits will not be exchanged.

10. After the payment is received it will take 10-12 working days for processing and 4-5 working days for delivery time. 

11. For any international shipments, Custom Duty/ Import Duty if charged, it has to be paid by the the buyer. VAT/ Custom Taxes and import duties are not in our control and they may vary according to the rules of different countries and must be paid by the buyer.

12. If you choose custom stitching service, Any size above 44 MUST be confirmed over e-mail before placing an order that whether it is possible in your selected products, SuratWholesaleShop will not be responsible OR entitled for any kind of replacement OR refund if you don't comfirm it.

13. We do not accept single piece order, if ordered we will refund u the payment back within 10 working days.

14. In case, you do not take delivery of your parcel on time, you need to claim for the parcel and bear two way shipping charges. Surat Wholesale Shop is not responsible to pay for any shipping charges.Surat Wholesale Shop is not responsible to pay for any shipping charges.

15. As per Indian government's new Tax System GST [Goods And Services Tax] gone live from 1st July 2017, So 5% or 12% GST tax apply on our products, shipping & stitching charges.

16. Please do not forget to mention special instructions like [neck style, cups required or not in blouses, lining requirement, bottom styles, proper length required of top & bottom, body or garment measurements,Folds] if required. We are not responsible for any issues once stitching has been done. If the customer need a particular fold or press of a saree or dupatta, please let us know in advance. Because once the product is shipped after checking in our warehouse the fold can be different from Orignal ones but it can be corrected by just steam press or by iron the garment again.

17. Any payment recieved from third party payment gateway except from our website (Western union, remitly, bank transfer or any such) the refund for those will be done only in indian bank account.

18. We always send the products ironed and steam pressed in a proper packing but due to courier company packing the customer may have to get them ironed again.

19.The quality of products are depended on the price range, Hence we don't give any quality commitments and replacements for damaged items as well for low range products less than INR 1000 and especially Pakistani suits and printed cotton dresses comes in this category or any other category as well, So you need to keep this thing in mind while buying low range products. All Pakistani suits who belongs to "Pakistani Salwar Kameez" category are replicas of original heavy handmade Pakistani suits and these products may be different in designs, colours, work or size but similar in look like master copy.

20.We have tried our best to display as accurately as possible the colors of the products which are shown on our website.The colors you see will depend on your Screen or Monitor, we cannot guarantee that your monitor`s display of any color will be accurate. The actual product may slightly differ in color from the product you see on website because of the lighting used in photoshoot.

21. Any order taken on video call can not be cancelled or exchanged after paying partial or full payment.

22.All the menswear items are made to order and it will take 15-20 working days to dispatch after confirmation of the order. In menswear items there are standard sizes available like 34,36,38,40,42 and 44 and all the standard sizes will come with an extra loosening of 4-6 inches (which is garment size) after your selected size for example, if you would like to buy a menswear item in standard size of 38 then garment size will be 42-44 inches. Extra large sizes are also available at extra cost like 10%, 15%, 20% and 25% on the price of the product and the extra amount will be charged altogether once you add this item to your cart. On our website the prices are mentioned for menswear only. Customers have to pay for shipping, extra large sizes (if required), stoles (if required) and mojari (if required) separately. If customers have any questions or queries regarding sizes of menswear items then customers need to be contacted before placing an order. Kesari Exports will not entertain any issues if the customer does not interact/inform us via email before placing their orders for menswear.